If you see the text “Offline” next to an account in the in the Outgoing Mail Server (SMTP) box, that indicates your SMTP server account settings are wrong. You may have changed the password and forgotten to update the outgoing SMTP server password when you updated the incoming email account’s password, for example.

How do I fix mail server on Mac?

In the Mail app on your Mac, choose Mail > Preferences, click Accounts, then select an account. Click Server Settings, click the outgoing Account pop-up menu, then choose Edit SMTP Server List. Review information for the server; change settings as directed by your email account provider.

Why is my mail server offline?

My Outgoing server says it is offline. How do I update my Outgoing Server settings? This is typically a result of an incorrect setting related to your Outgoing mail server. Please ensure you have entered your full email address as the username as well as the password that was set when creating the mailbox.

Why is my mail not connecting to server?

Enable Airplane mode in settings and then disable it, this sometimes fixes the error. Delete the account with issues. Next, create the account again as a new account, sometimes just re-creating the account fixes the issue. Try changing the Mail Days to Sync field to No Limit.

Why is my Mail not working on my Mac?

Fix: Check your Mail Connections Go to the Window in the top menu and click on Connection Doctor. This will show whether there are problems with connecting to the Mail app. Now re-check account settings and delete and re-add your Mail account to reset this. Your Mail app and every email should be accessible again.

Why is my Google Mail offline on Mac?

If your SMTP server / Outgoing Mail Account constantly appears “Offline”, here’s how to fix it: Close Mail if it’s open now. Click the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts. Click Google, and sign into your Gmail based account again.

Why isn’t my Mail working on my Mac?

How do I connect to my email server?

Configuring your email

  1. Open the mail app.
  2. Select the ‘Other’ option.
  3. Enter the email address you wish to connect to.
  4. Click the MANUAL SETUP button.
  5. Choose which type of account you’d like to use.
  6. Enter your password.
  7. Enter the following ‘Incoming’ server settings:
  8. Click the NEXT button.