Downloaded programmes have a Deletion date, at which point they’re automatically removed from your Planner regardless of whether or not Keep is selected. The Delection date is shown in the programme synopsis once the programme has been downloaded.

Why is my catch up not working on Sky?

Re: Catch up & Interactive not working Try turning both your Sky box and your router off at the plug. Wait 30 seconds before restarting your router and a further 4 minutes before restarting your Sky box. Then see if they connect.

Does Sky delete recorded films?

Re: Films saved on my personal planner that are delete by Sky and then appear on Sky Store. Downloaded films and other programmes often have a deletion date. When tjat date is reached, the download will be removed from your Planner.

How do I reset my Sky catch up?

Reset your Network Connection

  1. Visit the Settings menu and click on the Network tab.
  2. Afterward, reset your existing network connection by pressing the red button.
  3. Click Continue, then wait until your WiFi finishes setting up.
  4. Once your WiFi is good to go, re-connect your streaming device to the same network.

Why do my recorded shows disappear?

Most likely, you were out of hard drive storage space and the DVR automatically deleted the oldest recorded shows. When you schedule a new show to record, your DVR will check to make sure there is enough room on your hard drive.

How long do deleted programs stay on Sky?

Re: Permanent deletion of recordings And the same rule applies on Sky Q. After a recording has been in the deleted area for 60 days it automatically deletes.

How do I fix catch up TV on Sky?

Reset Sky on demand connection

  1. Press Services on your Sky remote.
  2. Select the Settings tile.
  3. Scroll across to the Network tab.
  4. Press Select.
  5. Press Red to reset your network connections.

How do I get catch up TV to work on Sky?

Downloading on Sky Q

  1. Press Home on your Sky Q remote and download from: Catch Up TV, Sky Cinema, Sky Box Sets, Home, Sports, Kids or Music.
  2. Within these menus, you can browse the categories to help you find a show.
  3. Select the movie or show to add it to your download queue. When it’s ready to watch, we’ll let you know.

How do I recover deleted movies on Sky Q?

Go to Manage followed by Deleted and select Undelete. You can also permanently delete programmes from here. For more help with deleting your recordings, visit our help video.

Where is catch up TV on Sky?

Press Home on your Sky Q remote and download from: Catch Up TV, Sky Cinema, Sky Box Sets, Home, Sports, Kids or Music. Within these menus, you can browse the categories to help you find a show. Select the movie or show to add it to your download queue. When it’s ready to watch, we’ll let you know.

How do I recover deleted recordings on Sky Q?

Way 1 – Undelete from Trash

  1. Press sky on your Sky Q remote, select Recordings and then select Deleted.
  2. Select the recording you want to recover and select Undelete.
  3. Restore or permanently delete your recordings.
  4. Choose the external hard drive.
  5. Check the scan results.
  6. Preview and recover data.

Why is my Dish DVR deleting shows?

This could be due to corruption or virus infection in the external hard drive. However, do not get anxious. If you have lost the videos from the external HD, you can recover the same with a secure video recovery tool. Stellar Photo Recovery software is a safe tool that supports dish DVR multimedia file recovery.