DEWA’s head office in Zabeel East, its Sustainable Building in Al Quoz, and its centres in Burj Nahar and Al Wasl are open from 8am to 4:30pm from Sunday to Thursday, and from 9am to 4:30pam on Saturday. DEWA’s online and smart services are available on its website and smart app on a 24 by 7 basis.
How do I speak to customer service at DEWA?
For other services or inquiries, please contact DEWA Customer Care Centre through email [email protected] or on 04-6019999.
Where can I pay DEWA in Dubai?
Customers can pay their DEWA bills through designated DEWA Customer Happiness Centers in Dubai, Etisalat Public Payment machines, Emirates post offices, EPPCO and ENOC service stations scattered across Dubai.
Can I transfer my DEWA account to another person?
Additionally, customers can transfer their deposit and data, when moving from one property to another, within Dubai, by submitting an Ejari contract, without the need to submit any additional documents, or visit DEWA offices. This saves time and effort and also achieves customers’ happiness.
How much is DEWA deposit?
Refundable security deposit for electricity and water connections – AED 2,000 (for apartments) / AED 4,000 (for villas), in addition to supply activation fees – AED 130 to be paid to DEWA through any payment channel.
What is Ejari number for DEWA?
The official Ejari contract will include a unique Ejari ID number. This number is used to register for your DEWA account, which you can now conveniently complete online. Keep in mind that if you intend to renew your contract for the same place next year, you must complete an Ejari registration for the new contract.
What is my DEWA number?
You will find the 9-digit premise number at the entrance of each premises in Dubai.
How do I get a DEWA number?
When you get your Ejari, a contract account number will automatically be created in DEWA system. Once that takes place you will immediately receive an SMS and Welcome email from DEWA with your DEWA account details.
How much is DEWA in Dubai?
How much is DEWA? For flats, t will set you back around Dhs2,130 to set up your DEWA account in Dubai, and for villas it’s from Dhs4,130 – depending on electricity and water meter sizes.
How long does it take for DEWA to transfer?
Service Delivery Time Depends on dates selected by customers for Move out (Within 15 hours for Move-in – subject to required Security Deposit payment/ transfer and 24 hours for Move-out from the time provided).
Is DEWA deposit refundable?
Yes, a DEWA security deposit is refundable. You can collect your security deposit refund from any Western Union location within the UAE or at any destination in the world.
How much is DEWA monthly?
Cost of utilities in Dubai Your DEWA bill (standing for Dubai Electricity and Water Authority) is the most important one of them. For example, for a 900 sq. ft. apartment, the DEWA bill is around 600 AED a month.
Is the Dewa office in Dubai Open on Fridays?
DEWA offices and Customer Service Centers are closed on Fridays. Some are closed on Saturdays also. The Al Wasl location might have a counter open 24 hours for emergencies (reconnection if you forgot to pay your bill for example). Or try Burj Nahar, or the Al Satwa (Al Hudaibah) office near Port Rashid.
How to contact Dubai Electricity & Water Authority (DEWA)?
Postal address – Dubai Electricity & Water Authority (DEWA), PO Box 564, Dubai, UAE. Tel: +971-4-3244444, fax: +971-4-3248111, email [email protected] Customer service telephone number: +971-4-6019999.
What is the history of DEWA Dubai?
DEWA was established 01 January 1992 by decree, issued by HH Sheikh Maktoum Bin Rashid Al Maktoum, Ruler of Dubai at the time. DEWA was formed by the merger of the Dubai Electric Company (DEC) and the Dubai Water Department (DWD), which had both been established by HH Sheikh Rashid Bin Saeed Al Maktoum, Ruler of Dubai, in 1959.
Which banks accept Dewa payments in Dubai?
Banks accepting DEWA payments for all DEWA customers: Emirates Islamic Bank, Emirates NBD, HSBC Bank Middle East.
